Frequently Asked Questions
The Web Department- What is "The Web Department"?
- How do I become a reseller?
- Who can be a reseller?
- How does it work?
- What does it cost?
- What is the "retail" price?
- Can you design?
- Can you build data base driven websites?
- Can you provide hosting?
Building Websites
- What languages do you use to build normal static websites?
- Can I edit content on a static website?
- What is the difference between an HTML website and a CMS website?
The Web Department
Q. What is "The Web Department"?
We are a business designed to provide you with everything you would want from your own internal Website Department. Our goal is to make your life easier, by helping you with all aspects of your website production needs, from costings and estimates right through to final production and hosting.
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Q. How do I become a reseller?
The first step is to complete our online application form. Once we have your details, we will contact you to discuss your needs, and provide you with your login details to access our clients area.
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Q. Who can be a reseller?
Anyone who wants to sell websites to their customer base can benefit from our services. Most of our clients are graphic designers, but we also have relationships with marketing companies, and industry groups who do not have in house design capacity. We can provide a complete service, including design if required.
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Q. How does it work?
The first step is to produce a website design. We encourage you to ask us questions as you go through the design process to ensure that your design can be built within the budget that you are expecting. Once your design has been approved by your client, complete an order form, send us the PSD and the text and image content, and we take care of the rest.
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Q. What does it cost?
Signing up with the Web Department is completely free. Once you have an active account with us you can access all of our "retail" price lists. Depending on the volume of orders you are placing with The Web Department, you will receive a discount ranging from 10% to 30%.
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Q. What is the "retail" price?
The "retail" price is the price that we suggest you pass on to your clients. This price is generally cheaper than most of our competition anyway, so many of our customers mark that figure up to cover their own project management time. You are free to charge your clients as you see fit.
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Q. Can you design?
Yes! We have a team of very talented designers who can provide excellent design concepts if required. Our price list includes "design included" packages.
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Q. Can you build data base driven websites?
Yes! We have a set of powerful content management, e-commerce and social web applications ready to go, and we also have a team of highly skilled programmers who can produce custom applications when required.
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Q. Can you provide hosting?
Yes! We have a very reliable and robust hosting service that is configured specifically to run all of the web software systems that we use regularly.
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BCMS
Q. What is BCMS?
BCMS stands for "Business Content Management System". It is software that sits behind your website and allows you to manage the content (usually text and images) in your site via a secure login area.
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Q. What language is BCMS built in?
BCMS is programmed in PHP and uses a MySQL data base.
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Q. Can I host BCMS on my own server?
The short answer is yes, but NOT recommended. You can host BCMS on just about any server running PHP version 4.3 or later and MySQL. However, by hosting on your own server, you must take responsibility for all server side problems that may arise due to server software upgrades or other changes. Trouble shooting these problems can be difficult and expensive. By hosting with The Web Department you can be sure that your website will be fully supported both front end and server side.
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Building Websites
Q. What languages do you use to build normal static websites?
All our static websites are programmed in HTML and CSS
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Q. Can I edit content on a static website?
Yes, if you have a basic knowledge of HTML and FTP.
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Q. What is the difference between an HTML website and a CMS website?
The CMS website has a software package that allows the website owner to login and edit the content of the website through a user friendly interface. This software package opens up a huge range of possibilities to further develop the site because it uses a more powerful programming language, (PHP) and a data base.
An HTML website does not have an editing system, and requires knowledge of HTML and FTP to update content.
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